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Frequently Asked Questions

What documents are required to book?
answer

    For Residents

  • 1. Copy of Passport
  • 2. Copy of Resident Visa
  • 3. UAE Driving License
  • 4. Credit Card

    For Tourists

  • 1. Copy of Passport
  • 2. Copy of Visit Visa
  • 3. International Driving License
  • 4. Credit Card
What is the minimum age limit to hire the vehicle?
answer

The supplier of this vehicle needs the driver to be minimum 21 years of age.

What if I exceed allowed kms?
answer

If you exceed the allowed kms then there will be additional charge of 0.50 AED per kilometer.

When I will get my security deposit back?
answer

The security deposit will be released 25 days after returning the car through cheque or UAE bank account deposit.* this doesn't apply to all provider, for the likes of pre-auth blocking Security Deposit.

How much I will be charged for crossing salik gate?
answer

You will be charged AED 5 on every salik gate crossing and will be billed at the end of your rental duration.

What type of vehicle insurance will I receive by default?
answer

Vehicles are covered by full comprehensive insurance as per the UAE laws. However, a police report must be obtained at the time of an accident or in case of damage. If the renter failed to produce a valid police report to Car Provider, all charges incurred will be the responsibility of the client, even if CDW has been taken. No replacement vehicle will be supplied and rental charges will continue until a police report is received along with any other relevant documents. In case of an accident and/or damage, the client is required to pay excess liability if CDW is not taken. A valid Police report is also required. In the event of theft of a rented vehicle, the police must be notified immediately; otherwise cover would be rendered void. Insurance covers use of the vehicle in U.A.E. only, unless prior agreement is given by Car Provider.

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Latest Testimonials

What They Say About Us

“Was hands down THE BEST rental car experience I've ever had. From the quickness and ease of checking in and out the door. To the absolute best prices around. Had exactly the car we requested. Car was great. Return was just as easy. No pressure to buy insurance. Great great great.”

James Wood From Google

“Excellent service. An outstanding service to rent a car. Loved how easy it was to rent the car and the process. This company really made my transport arrangements very easy for me during my stay in Dubai. They also have excellent price with fabulous offers everyday for car rentals.”

Marina Ardern From Google

“I've been searching for a rental van for our office on a Thursday late afternoon (end of the day) and I saw this company they have a cheaper rate compare to the other rental company. I Immediately call them to book and Mr. Kin was very helpful she booked the car on a last minute notice, they very professional with an excellent service. I highly recommend this company and will surely continue dealing with them in the future.”

Faryal Mirza From Google

“The most reliable and affordable rental service with good cars. They are customers' friendly. Car was great. Return was just as easy. No pressure to buy insurance. Great great great.”

James Linscott From Google